Shipping Policy
At Metal Dance, we ship your handcrafted metal creations with care and precision β just like the way we build them.
π¦ Processing Time
All orders are processed within 3β5 business days (excluding weekends and holidays).
Custom or made-to-order items may require additional time. If so, we’ll notify you via email.
π Shipping Destinations
We currently ship to:
πΊπΈ United States (All 50 states)
π¨π¦ Canada
π¬π§ United Kingdom
π¦πΊ Australia
πͺπΊ Select countries in Europe
Don’t see your country listed? Contact us at service@metaldance.com and weβll try to accommodate your request.
π Shipping Rates
Shipping costs are calculated at checkout based on:
Your location
Package size and weight
Shipping method selected
We offer standard and express options where available.
π¦ Tracking Your Order
Once your order ships, youβll receive a confirmation email with a tracking number.
You can track your shipment through the link provided in the email or from your account dashboard.
π Customs, Duties & Taxes (for international orders)
International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the buyer.
Please check your local customs regulations before placing an order.
π Delivery Time Estimates
Estimated delivery times (after dispatch):
Region | Standard Shipping | Express Shipping |
---|---|---|
United States | 5β7 business days | 3β5 business days |
Canada | 7β12 business days | 4β7 business days |
Europe | 7β15 business days | 4β8 business days |
Australia | 10β15 business days | 5β10 business days |
Please note: Delays may occur due to customs, carrier issues, or peak seasons. We appreciate your patience.
β Lost, Delayed, or Damaged Packages
If your package is significantly delayed, please contact us at service@metaldance.com.
If your item arrives damaged, notify us within 7 days with photos of the item and packaging.
We are not responsible for lost packages due to incorrect shipping addresses provided at checkout.
π¬ Need Help?
If you have any questions about your shipment, just reach out:
π§ service@metaldance.com
Thank you for supporting handcrafted artistry. Weβre excited to ship a piece of Metal Dance to your door.